At Experienced Mediators we gently guide you through the mediation process as described below, moving at your pace and with what you feel comfortable with.

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• When we are contacted by a party for mediation, we have a detailed conversation with them about their situation, including the circumstances for mediation, some history to the dispute and what they may be hoping to achieve as outcomes in mediation. This is usually done over the phone.  Following this conversation, and if appropriate we then...

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• Contact the other party/ies and enquire as to whether they are interested in taking part in a mediation process.  If they accept we will have the same conversation with this person/people as we had with the first person, again, usually over the phone...

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• Based on these conversations, we determine whether mediation is a suitable process for the parties and their particular dispute and, if yes, Experienced Mediators  will organize, usually, a face to face mediation to bring the parties together at a time convenient for all....

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• In the mediation, the mediator will ask both parties to raise their points for discussion, and will use this information to prepare an agenda for the meeting.  The mediator will then manage a discussion on these points, encouraging conversation, the generation of options to resolve matters and guiding the parties to an agreement that they will have determined themselves...